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Update Privacy Policy to fit Meta standards.

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2026-06-09 12:15:21 -05:00
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PRIVACY_POLICY.md
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**Last Updated: April 2026** **Last Updated: April 2026**
Radium, a project by Rec Room Archive ("we", "our", or "us") collects and uses data to operate the game, maintain security, and provide support. This policy covers all services operated by Radium, including the game itself, the [Data Exporter tool](https://help.radie.app/data-exporter/) (used to preserve and migrate your Rec Room data via Rec Room Archive), and any other associated platforms or features. This policy explains what information we collect across these services and how it is used. Radium, a project by Rec Room Archive ("we", "our", or "us") collects, processes, stores, and uses data to operate the game, maintain security, and provide support. This policy covers all services operated by Radium, including the game itself, the [Data Exporter tool](https://help.radie.app/data-exporter/) (used to preserve and migrate your Rec Room data via Rec Room Archive), and any other associated platforms or features. This policy explains what information we collect, process, and store across these services; how that information is used; and how users may request deletion of their data.
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## 7. Data Retention ## 7. Data Retention
We retain your data for as long as it is necessary to operate the service and uphold our moderation responsibilities. Some data, such as notifications and game invites, is cleared automatically after a short period. Other data, such as account information and moderation history, is kept for as long as your account is active or as needed to protect the integrity of the platform. If your account is closed or data is deleted upon request (see Section 8), we will remove your information within a reasonable timeframe, except where retention is required by law. We retain your data for as long as it is necessary to operate the service and uphold our moderation responsibilities. Some data, such as notifications and game invites, is cleared automatically after a short period. Other data, such as account information and moderation history, is kept for as long as your account is active or as needed to protect the integrity of the platform. If your account is closed or data is deleted upon request (see Section 8), we will remove your information within a reasonable timeframe, except where retention is required by law or where limited retention is necessary for security, anti-abuse, moderation, dispute-resolution, or platform-integrity purposes.
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* **[CCPA](https://en.wikipedia.org/wiki/California_Consumer_Privacy_Act) (California, USA users):** You have the right to know what personal information we collect and how it is used, to request deletion of your data, and to not be discriminated against for exercising these rights. * **[CCPA](https://en.wikipedia.org/wiki/California_Consumer_Privacy_Act) (California, USA users):** You have the right to know what personal information we collect and how it is used, to request deletion of your data, and to not be discriminated against for exercising these rights.
* **Other jurisdictions:** Users in other regions with applicable privacy laws (such as Canada's [PIPEDA](https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/), Brazil's [LGPD](https://en.wikipedia.org/wiki/Lei_Geral_de_Prote%C3%A7%C3%A3o_de_Dados), or Australia's [Privacy Act](https://www.oaic.gov.au/privacy/the-privacy-act)) may have similar rights to access and request deletion of their data. * **Other jurisdictions:** Users in other regions with applicable privacy laws (such as Canada's [PIPEDA](https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/), Brazil's [LGPD](https://en.wikipedia.org/wiki/Lei_Geral_de_Prote%C3%A7%C3%A3o_de_Dados), or Australia's [Privacy Act](https://www.oaic.gov.au/privacy/the-privacy-act)) may have similar rights to access and request deletion of their data.
At this time, accounts cannot be self-deleted through the game interface. To submit a data access or deletion request, please contact us through the official Radium or Rec Room Archive Discord server (see Section 11). We will respond to verified requests within 30 days, or within the timeframe required by applicable law. Please note that some data — such as moderation records — may be retained even after a deletion request where there is a legitimate legal or safety basis for doing so. All users, regardless of where they live, may request access to or deletion of personal data that Radium has collected, processed, or stored. At this time, accounts cannot be self-deleted through the game interface. To submit a data access or deletion request, please contact us at [privacy@radie.app](mailto:privacy@radie.app). We do not charge a fee for deletion requests.
We will respond to verified requests within 30 days, or within the timeframe required by applicable law. Please note that some data, such as moderation records, may be retained even after a deletion request where there is a legitimate legal, security, anti-abuse, moderation, dispute-resolution, or platform-integrity basis for doing so.
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## 9. Age Requirements ## 9. Age Requirements
Radium is not intended for users under the age of 13, in line with the [Children's Online Privacy Protection Act (COPPA)](https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa). We do not knowingly collect personal data from children under 13. If we become aware that a user under 13 has created an account or provided personal information, we will take steps to delete that data promptly. If you believe a minor has registered on our platform, please contact us through our Discord server. Radium is not intended for users under the age of 13, in line with the [Children's Online Privacy Protection Act (COPPA)](https://www.ftc.gov/legal-library/browse/rules/childrens-online-privacy-protection-rule-coppa). We do not knowingly collect personal data from children under 13. If we become aware that a user under 13 has created an account or provided personal information, we will take steps to delete that data promptly. If you believe a minor has registered on our platform, please contact us at [privacy@radie.app](mailto:privacy@radie.app).
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## 10. Data Exporter ## 10. Data Exporter
Radium operates a [Data Exporter tool](https://help.radie.app/data-exporter/) in partnership with [Rec Room Archive](https://www.recroomarchive.org/), which was created to preserve player data ahead of Rec Room's shutdown. When you use the Data Exporter, most of your Rec Room account data — including rooms, inventions, and related content — is saved onto Rec Room Archive's servers for potential future migration into Radium. This data is held separately from your active Radium account and is not immediately imported. Migration of exported data is not guaranteed and is subject to development progress. Users will be notified if and when migration becomes available. Radium operates a [Data Exporter tool](https://help.radie.app/data-exporter/) in partnership with [Rec Room Archive](https://www.recroomarchive.org/), which was created to preserve player data ahead of Rec Room's shutdown. When you use the Data Exporter, Rec Room account data, including rooms, inventions, related content, and export metadata, may be collected, processed, and stored on Rec Room Archive's servers for preservation, migration, and user-requested transfer purposes. This data is held separately from your active Radium account and is not immediately imported. Migration of exported data is not guaranteed and is subject to development progress. Users will be notified if and when migration becomes available.
Exported data is stored server-side, you do not need to keep your computer running for an export to complete. At this time, there is no self-service way to download a personal copy of your exported data, though this may be added in the future. Once a room or creation has been exported, it cannot be re-exported to overwrite the stored version. You may export data from multiple Rec Room accounts if you own them. Data collected through the Data Exporter is used solely for the purpose of migrating your content into Radium and is not shared with third parties or used for any purpose beyond preservation and migration. For full details, visit [help.radie.app/data-exporter](https://help.radie.app/data-exporter/). Exported data is stored server-side, you do not need to keep your computer running for an export to complete. At this time, there is no self-service way to download a personal copy of your exported data, though this may be added in the future. Once a room or creation has been exported, it cannot be re-exported to overwrite the stored version. You may export data from multiple Rec Room accounts if you own them. Data collected through the Data Exporter is used solely for the purpose of migrating your content into Radium and is not shared with third parties or used for any purpose beyond preservation and migration. For full details, visit [help.radie.app/data-exporter](https://help.radie.app/data-exporter/).
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## 12. Contact ## 12. Contact
If you have any questions about this privacy policy, wish to exercise your data rights, or have concerns about how your information is handled, you can reach us through the official [Radium Discord server](https://discord.gg/radium-rr). We aim to respond to all inquiries in a timely manner, and to privacy-related requests within the timeframe required by applicable law. If you have any questions about this privacy policy, wish to exercise your data rights, request account deletion, or have concerns about how your information is handled, you can reach us at [privacy@radie.app](mailto:privacy@radie.app). We aim to respond to all inquiries in a timely manner, and to privacy-related requests within the timeframe required by applicable law.